Managing effort is not an “art”. It requires solid foundation built on measurements and use of metrics in decision making. Automation effectiveness is built on selecting and managing “correct” metrics. Experience has shown that metrics are often not selected with the end result in mind. As a result, process cannot be trusted to deliver expected results; affecting delivery of product and services to customers. This presentation discusses various aspects of metrics – what are they, how to select and use them effectively.
Two presentation formats:
- Keynote presentation (45-60 minutes including Q&A)
- Half day workshop with hands-on exercises and case studies