• "Future is going to change this world...be ready or else."

ENGAGEMENT TOPICS

Are you still relevant – in these changing times?

These are changing times, driven by technology, human demographics and business dynamics.  Businesses built and thrived on platforms are no longer relevant. This presentation explores these changes and how it is changing various professions and industries and what businesses have to do to be able to keep up with the changes.  Otherwise, they will join the ranks of companies that no longer exist (only 10% of Fortune 500 companies from 1955 exist today).

Two presentation format:

  • Keynote speech (45-60 minutes including Q&A)
  • Panel discussion (15 minutes of introductory remark followed by panel discussion on success/challenge stories)

Future is changing – How do you remain relevant and succeed?

All those dire predictions about the automated economy sound like a sci-fi horror film from the ’50s: Robots are replacing human efforts. New technology based initiatives such as Robotic process automation, Cognitive learning are changing how businesses operate. Transaction based business model is replacing time based models. Skills necessary to be working in the new technology environment are not abundant. Business economics and models are already changing to reflect that. Businesses have to “reinvent” in this changing environment to remain relevant and it is not easy. This presentation digs deeper into how businesses can reorient themselves.

Two presentation format:

  • Keynote speech (45-60 minutes including Q&A)
  • Panel discussion (15 minutes of introductory remark followed by panel discussion on success/challenge stories

Creating a culture of innovation – Renew, revise or die

Creating a culture for innovation isn’t about having an idea or engaging a few people to think differently. As the world is rapidly changing around everyone, innovation is not meant only for large organizations or those engaged in leading edge products and services.  A culture where every person is engaged in thinking about creating higher value from their contribution, contributes to innovation. Creating such a culture is a longer term commitment but an important one for all businesses. This presentation touches on what does “innovation” mean in context of everyone’s job and how to create a culture of innovation for entities large and small.

Presentation format:

  • Keynote presentation (45-60 minutes including Q&A)

Knowledge Management – Leveraging what you know

In this age of ample information, it is becoming more and more difficult for businesses to harvest the knowledge hidden in the information. Businesses also struggle to capture the knowledge their workforce and experience has generated in order to create the valuable asset and protect against loss thereof.  Realizing, capturing, categorizing and utilizing this wealth of information is what knowledge management all about. This presentation discusses aspects of knowledge management and how to tackle this thorny issue. Technology is providing numerous tools and approaches to tackle this issue; however businesses have to learn and implement this practice. It is not as easy as many think!

Presentation format:

  • Keynote presentation (45-60 minutes including Q&A)

Managing with Measurements – In God I trust, others provide data

Managing effort is not an “art”. It requires solid foundation built on measurements and use of metrics in decision making.  Automation effectiveness is built on selecting and managing “correct” metrics. Experience has shown that metrics are often not selected with the end result in mind. As a result, process cannot be trusted to deliver expected results; affecting delivery of product and services to customers. This presentation discusses various aspects of metrics – what are they, how to select and use them effectively.

Two presentation formats:

  • Keynote presentation (45-60 minutes including Q&A)
  • Half day workshop with hands-on exercises and case studies

Governance – secret sauce of success in outsourcing

Globally, outsourcing is over a trillion dollar industry. There have been many success stories and some epic failures. Governance of an agreement has been one of the core factors in determining success and failure of achieving outsourcing engagement. Governance is a well defined process and requires a robust framework and discipline to achieve end results.  This presentation discusses various frameworks for governance and shares best practices seen in the industry.

Two presentation formats:

  • Keynote presentation (45-60 minutes including Q&A)
  • One day workshop with hands-on exercises and case studies

Services Business – how to build it for success

All businesses – large and small are looking to increase revenue and reduce cost and looking for opportunity to acquire services to accompish that. Yet, many providers do not know how to “bundle” and offer services that make sense to their prospects. Selling services to businesses is different than creating and selling packaged solutions. It requires a deeper understanding of what services mean to customers and how do they choose their “partners”. This presentation is based on extensive experience and knowledge of the industry and offers tools and techniques for building the business. It is aimed at growing and nascent service providers. It is even more relevant in these changing times

Two presentation formats:

  • Keynote presentation (45-60 minutes including Q&A)
  • One day workshop with hands-on exercises and case studies

Managing Cultural Diversity – An Outsourcing Dilemma

By definition, outsourcing engagement creates an environment of having to manage cultural diversity. Managing cultural diversity is not just about offshoring and managing across national divides. Many organizations – customers and providers struggle to manage it effectively. This prevents them from becoming a high performing team and as a team not create the best value for their end customers.  This presentation deals with learning about cultural diversity and managing the cultural dexterity.

Two presentation formats:

  • Keynote speech (1 hour including Q&A)
  • Panel discussion (15 minute introductory speech, followed by a panel discussion)